Mail-Plus: Powering Secure Inbound Mail Routing for Businesses

Efficient email management is crucial for businesses of all sizes. At Mail-Plus, we specialize in inbound mail routing solutions that help organizations streamline their email workflows, enhance security, and maintain compliance with data protection regulations. Our service seamlessly integrates email communication into existing systems, allowing businesses to focus on what they do best.

Your Partner in Intelligent Email Management

Every incoming email is an opportunity. At Mail-Plus, we help businesses seize these opportunities by providing smart, secure, and compliant email routing solutions tailored to your unique needs.

Who We Are

Founded in 2016, Mail-Plus brings together over 50 years of combined experience in DevOps and enterprise mail solutions. Our compact team of experts offers a unique blend of technical know-how and practical solutions to address the email routing needs of modern businesses.

What We Do

Mail-Plus provides inbound mail routing services, directing incoming emails to webhooks or services specified by our clients. This flexible approach allows businesses to integrate email communication with their existing systems, opening up a world of possibilities for workflow automation and data processing.


Real-World Applications

Our Clients and Their Success Stories

While we respect our clients’ privacy and don’t publish their names, we serve a diverse range of businesses across various industries. Here’s a glimpse into how different types of organizations benefit from our services.

E-commerce Companies

Many of our clients in the e-commerce sector use Mail-Plus to streamline their customer support processes. By routing customer inquiries directly into their ticketing systems, they’ve significantly reduced response times and improved customer satisfaction rates.

Secure Document Collection

A client used Mail-Plus to route important document submissions, such as applications and contracts, into a secure repository, ensuring data protection and compliance. This process simplifies document handling and enhances security by safeguarding sensitive information from unauthorized access.

Tech Startups

Innovative tech companies leverage our API-first approach to integrate email routing deeply into their products. For instance, a SaaS startup uses Mail-Plus to process incoming user feedback emails, automatically categorizing and routing them to the appropriate development teams. This has led to faster issue resolution and more responsive product development.

Healthcare Providers

With our HIPAA-compliant setup, healthcare providers use Mail-Plus to securely manage patient communications. A telemedicine platform integrated our service to automatically route incoming patient emails to the correct healthcare professional, significantly reducing administrative overhead and improving patient care response times.


Our Approach to Privacy and Security

At Mail-Plus, we’ve built our infrastructure with privacy and security at its core:

  • We own and operate all our server hardware, located in dedicated facilities across Europe and the USA.
  • Our setup complies with local regulations such as GDPR, HIPAA, and CCPA.
  • We conduct regular encryption and security audits to ensure robust protection against potential threats.
  • We believe in full transparency, providing our customers with detailed policies and insights into data handling.
  • Your data remains yours. We only retain information necessary for service operations.

Technical Edge and Scalability

Our technical setup is designed for reliability, scalability, and security:

Custom-built server clusters optimized for email routing tasks
Self-managed hardware for quick issue resolution and optimal performance
Scalable infrastructure to accommodate businesses of all sizes

  • Custom-built server clusters optimized for email routing tasks
  • Self-managed hardware for quick issue resolution and optimal performance
  • Scalable infrastructure to accommodate businesses of all sizes

Legal and Compliance Measures

We take extra steps to ensure legal compliance and data protection:

  • We sign Data Processing Agreements (DPAs) with all clients
  • Non-Disclosure Agreements (NDAs) are available for added protection
  • We provide necessary documentation to help maintain compliance with relevant data protection regulations

Why Choose Mail-Plus?

  1. Expertise: Our team’s extensive background in DevOps and enterprise mail solutions ensures top-notch service.
  2. Security-First Approach: Self-owned infrastructure and rigorous security measures protect your data.
  3. Flexibility: Our solutions integrate with a wide range of systems and workflows.
  4. Compliance: We help you stay compliant with data protection regulations.
  5. Scalability: Our infrastructure can handle email routing needs from hundreds to millions of emails.
  6. Transparency: We provide clear insights into how we handle your data.

Getting Started with Mail-Plus

Integrating Mail-Plus into your existing systems is straightforward. Our team works closely with you to understand your specific needs and guide you through the setup process. We provide comprehensive documentation and support to ensure a smooth transition.

While we don’t publicly list our clients, we’re happy to arrange contact with references for companies interested in our services. This approach allows us to maintain our clients’ privacy while still providing potential customers with valuable insights into our service quality and impact.

Ready to revolutionize your email workflow? Contact us today to learn more about how Mail-Plus can benefit your organization. Let’s work together to create a more efficient, secure, and compliant email routing solution for your business.